










Change management.
Digital transformation. Built for leaders.
Figure 8 is a management consulting agency that works with multi-unit restaurant brands on their digital business models — helping senior leaders make smarter decisions about technology, vendor relationships, and revenue growth.
The restaurant industry is moving fast. Your digital strategy needs to be built for it.
“Figure 8 felt more like an extension of our team than outside consultants. They brought clarity, structure, and just the right kind of pressure to help us move forward.”
— Stephen Loftis, Chief Brand Officer, Firebirds Wood Fired Grill
Restaurant Digital Strategy, Done Right.
We improve your full restaurant digital ecosystem.
Point of Sale (POS) · Mobile ordering · Order aggregation · Loyalty
Customer Relationship Management (CRM) · Customer Data Platforms (CDPs)
Third-party delivery · Delivery service provider (DSP) contracts · Guest experience technology
We work across three modes – Diagnose, Advise, and Optimize. Most engagements touch all three.
Point of Sale (POS) · Mobile ordering · Order aggregation · Loyalty
Customer Relationship Management (CRM) · Customer Data Platforms (CDPs)
Third-party delivery · Delivery service provider (DSP) contracts · Guest experience technology
We work across three modes – Diagnose, Advise, and Optimize. Most engagements touch all three.

Diagnose
Find the gaps.
Prioritize what matters.
We evaluate your digital guest journey.
From ordering, delivery, loyalty, marketing stack, and vendor contracts – we identify where you're losing money or momentum, and deliver a clear roadmap with prioritized actions and measurable outcomes.
Most clients find the diagnostic pays for itself before the engagement is over.
From ordering, delivery, loyalty, marketing stack, and vendor contracts – we identify where you're losing money or momentum, and deliver a clear roadmap with prioritized actions and measurable outcomes.
Most clients find the diagnostic pays for itself before the engagement is over.

Advise
Senior digital leadership,
without the full-time hire.
We act as your Chief Digital Officer.
Guiding restaurant technology strategy, leading DSP and third-party delivery contract negotiations, evaluating vendors, running complex RFP processes, we keep your digital investments aligned with business goals.
We sit in the room, ask the hard questions, and give you a clear point of view – not just a list of options.
Guiding restaurant technology strategy, leading DSP and third-party delivery contract negotiations, evaluating vendors, running complex RFP processes, we keep your digital investments aligned with business goals.
We sit in the room, ask the hard questions, and give you a clear point of view – not just a list of options.

Optimize
Change management.
Upgrade without chaos.
We run the implementation.
From POS migrations, loyalty program launches, DSP contract execution, CRM and CDP rollouts, tech stack transitions – we make sure the work actually gets done.
On time, with accountability, and without adding to your team's plate.
From POS migrations, loyalty program launches, DSP contract execution, CRM and CDP rollouts, tech stack transitions – we make sure the work actually gets done.
On time, with accountability, and without adding to your team's plate.
Figure 8 is designed differently. Here's what that means for you.
- We've sat on the operator side. We know what it costs when digital goes wrong.
- We do not take referral fees, platform incentives, or vendor commissions.
- We lead negotiations so your team can keep the relationship.
- We build the strategy and run the implementation. Same team, start to finish.
- Your interests are our interests.
Win Today.
Lead Tomorrow.
Your digital strategy isn’t just another initiative, it’s the foundation of long-term restaurant success.
Contact us
Ready to move? Let’s talk.



