Who is Figure 8
Understanding our digital transformation agency and the work we do.
Summary
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Results & Impact 1
Led RFPs for five core systems
– POS, loyalty, payments, gift card, and website – identifying prospective partners, fielding and analyzing 40+ responses, and negotiating pricing and business terms.
Aligned current needs and projected growth strategy
to ensure vendor selection supported both short-term functionality and long-term scalability.
Streamlined implementation
through structured testing, coordinated timelines, and cross-functional change management
Improved vendor performance and speed to market
through strategic selection, tailored contracting, and full implementation oversight
RFP Service
We support your team through two core service tracks that are designed to deliver strategic clarity, objective evaluation, and smart execution.
1. RFP Process & Vendor Selection
Lead a structured, strategic RFP process from internal alignment through vendor shortlisting, evaluation, and final contract negotiation.
2. Implementation & Activation
Ensure the selected partner integrates smoothly, launches on time, and is positioned for long-term success with proper training, testing, and governance support.
RFP Process & Vendor Selection
Make confident, high-impact decisions about your next tech partner.
What We Do:
● Stakeholder Alignment
● Process Management
● RFP Development
● Vendor Identification
● Evaluation & Shortlisting
● Final Negotiation
What We Do:
● Stakeholder Alignment
● Process Management
● RFP Development
● Vendor Identification
● Evaluation & Shortlisting
● Final Negotiation
Implementation & Activation
We manage the RFP process end-to-end to identify the strongest vendor partners, tailored to your requirements.
What We Do:
● Onboarding & Due Diligence
● Implementation Management
● Data & Systems Integration
● Testing & QA
● Training & Governance
● Early Activation Support
What We Do:
● Onboarding & Due Diligence
● Implementation Management
● Data & Systems Integration
● Testing & QA
● Training & Governance
● Early Activation Support
Figure 8, a nationally-recognized digital transformation agency headquartered in New York, partners with multi-unit restaurants to drive strategic initiatives that streamline processes while establishing clear role alignment for people. By offering external expertise as a fractional Chief Digital Officer, Figure 8 empowers brands to deliver exceptional digital hospitality, accelerate growth, and future-proof their digital ecosystem.
Contact us
Ready to move? Let’s talk.
