Ready to Make 3rd-Party Delivery Work for You?

Negotiate smarter Delivery Service Provider (DSP) contracts from a position of strength so you keep more margin and more control.





Third-party delivery is no longer optional—it’s a core revenue channel for today’s restaurants.

Love them or hate them, that’s where your guests are. But that doesn’t mean you have to accept bad deals and unfavorable terms. What used to be a three-page agreement is now a maze of hidden fees, complex rate structures, and marketing commitments that quietly drain your margins. Without expert negotiation, you’re not only leaving money on the table but control too.



Figure 8 brings
over six years of deep expertise in DSP contract negotiation, shaped by work consulting leading multi-unit brands. We give operators the clarity, leverage, and strategic insight needed to turn delivery into a sustainable, profitable channel that now works for you.


Example Client Wins

01

Lowered first party delivery  fees for a 400+ location sandwich QSR

by restructuring to a distance-based fee model and renegotiating marketing flexibility.

02

Realigned commission rates and delivery fees for a 6,000+ location global pizza QSR

by benchmarking six years of historical contracts and identifying off-market terms.

03

Supported cross-functional negotiations for a 70+ location pizza brand

leading to a strategic shift toward self-performed delivery with improved economics.

04

Led DSP negotiations and strategy development for a national burger QSR

with all three major DSPs for a 400+ location burger QSR, supporting both 3PD and 1PD growth initiatives.

Core DSP Services

Contract Review

We review your DSP contracts and compare them with industry benchmarks to identify risks, gaps, and opportunities.

Negotiation
Strategy

We align on your priorities and craft a  plan designed to secure better terms, reduce risk, and strengthen your DSP position.

Business Terms

We help you secure the protections, language, and terms that give you flexibility, reduce risk, and support long-term growth.

Figure 8, a nationally-recognized digital transformation agency headquartered in New York, partners with multi-unit restaurants to drive strategic initiatives that streamline processes while establishing clear role alignment for people. By offering external expertise as a fractional Chief Digital Officer, Figure 8 empowers brands to deliver exceptional digital hospitality, accelerate growth, and future-proof their digital ecosystem.
Contact us

Ready to move? Let’s talk.

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